
Mariana PeraltaOur headquarters are in Florida, with primary operations in Colombia (Bogotá, Medellín, and regional metropolitan hubs) and Honduras (San Pedro Sula). We also have select regional placements across other qualified Latin American jurisdictions based on specific client needs.
Work models vary based on the specific partner program: verified on-site in dedicated modern operational centers, hybrid arrangements, and fully remote configurations. Work models are clearly communicated during the profile alignment phase.
Operations support various sectors including U.S. healthcare, legal, tech, customer support, recruitment, virtual assistance, finance, and insurance. Schedules usually follow standard U.S. business hours, mainly Eastern and Central Time, with specific shift details provided for each role.
We believe in formal, protective labor agreements. Positions feature formal, locally compliant contracts that respect and uphold the statutory labor regulations of the team member's country of residence.
Statutory health coverage and social security contributions in accordance with local labor laws, complemented by an additional health program, modern workplace technology, and company-provided equipment to support your daily work.
Most client-facing and patient-coordination roles require B2 or C1 English proficiency for fluent written and verbal interaction. Select technical back-office and analytical positions have customized linguistic thresholds evaluated during review.