IT Managed Services

Award-Winning Outsourcing Solutions for Your Company Needs

What is a managed service?

A managed service is the regular management, maintenance, and support of IT functions and processes on a continuous basis. It is an alternative to on-demand outsourcing models like projects, where the service provider performs on-demand services and bills the customer only for the work done.

When effectively executed, a Managed Service (MS) is like gaining the capability of an IT Department with the expertise of seasoned professionals to deliver focused application operations to your company’s business application users.

What are the benefits?

The main cost components of an IT department like training, personnel, network, and equipment are absorbed by the MSP. This helps in effectively predicting costs every month when budgeting. Depending on the future requirements and the speed of your organization’s IT maturity, the managed service can scale to address such scenarios allowing the company to allocate more resources to its business development.

As your company keeps growing, so is the IT support service we offer. Partnering with us means more flexibility and scalability to meet your IT needs as well as success aligning your business objectives with our IT management services.

A MSP can help reduce risk by contributing their own methodologies and access to modern infrastructure and software. This enables adherence to best practices and minimizes the risk involved in the service delivery.

For any company “time is money”, reason why organizations that attempt to implement MSP are highly efficient in delivering IT services in a way that keeps costs low and the time to deploy short while providing a high-quality service to the business.

MSPs will always have their staff trained on upcoming and new releases as well as new technologies with the ability to lock in costs for a multi-year period. By creating more predictability, your business will reduce operational risk and challenges and minimize service disruption.

What do we offer?

As a managed service provider (MSP) we will oversee customer IT infrastructure. According to your needs and budget, we can be part of your in-house IT team or full-fledged IT department.

Our Managed IT Support Services include:

Real-time Monitoring 24×7
Performance Monitoring
Windows Event Monitoring and Alert
Communications Circuit Monitoring
Virtual IT Department
Proactive Maintenance
Unlimited Remote Support & Administration
Unlimited On-Site Support & Administration
Unlimited Help Desk
Critical Patch Management

Priority Response
After Business Hours Emergency Support
Network Policy Enforcement
Computer Inventory Management
Managed Firewall
Managed Anti-Virus
Online Client Portal
Integrated Reports
Purchasing Advise
Scheduled Technology Reviews

Our Mission: Service, Transparency, Passion

Our Managed IT support services provide you the unlimited proactive support that keeps your network running efficiently and effectively, which ultimately helps you reach your business goals. Our priority is to reduce your total cost of technology ownership and maintenance while you focus on keep growing and optimizing resources.